Responsible Gaming

Gambling and Personal Risk

Gambling is a form of entertainment that carries financial risk. Every game of chance is designed so that the house holds a mathematical edge over time, meaning losses are the statistically likely outcome for most players over extended play. Treating gambling as a way to generate income or recover previous losses increases the likelihood of harm.

Some people develop patterns of gambling that become difficult to control. This can happen gradually and may affect finances, relationships, work, and mental health before a person recognises there is a problem. Awareness of how gambling behaviour can shift is one of the most useful tools available to any player.

Signs That Gambling May Be Causing Harm

The following patterns are commonly associated with problem gambling:

  • Spending more money or time gambling than originally intended
  • Chasing losses by continuing to play in an attempt to win back money
  • Feeling irritable or anxious when not gambling
  • Borrowing money or selling possessions to fund gambling
  • Concealing gambling activity from family or friends
  • Neglecting work, study, or personal responsibilities because of gambling
  • Using gambling as a way to cope with stress, depression, or other difficulties

Recognising these signs in yourself or someone close to you is a meaningful first step toward addressing the issue.

Practical Steps to Stay in Control

Setting clear limits before a session begins — on both time and money — helps keep gambling within boundaries you are comfortable with. Deciding in advance what you can afford to lose, and stopping when that point is reached, reduces the risk of impulsive decisions driven by the hope of recovering losses.

Taking regular breaks, alternating gambling with other activities, and avoiding gambling when tired, upset, or under the influence of alcohol all contribute to more considered play. Keeping a record of wins and losses over time gives an honest picture of your actual experience rather than a selective memory of wins.

Free Support and Helplines

Several independent organisations offer confidential advice, counselling, and practical support for people affected by gambling-related harm, including family members and friends. The following are established resources available in the United Kingdom:

  • GamCare — Operates the National Gambling Helpline. Available 24 hours a day, seven days a week. Phone: 0808 8020 133. Online chat and a forum for peer support are also available at gamcare.org.uk.
  • Gamblers Anonymous UK — A peer support fellowship based on a twelve-step programme. Meeting details at gamblersanonymous.org.uk.
  • GamAnon — Support specifically for family members and friends of people with gambling problems. Details at gamanon.org.uk.
  • BeGambleAware — Provides information, self-assessment tools, and referrals to treatment. Available at begambleaware.org.
  • Gordon Moody — Offers residential treatment and online therapy for people experiencing severe gambling harm. Details at gordonmoody.org.uk.

All of these services are free to use and independent of gambling operators. Contacting them does not require you to have reached a crisis point — early conversations are equally welcome.

Protecting Young People

Gambling products are intended for adults only. If there is any possibility that a young person has access to a device used for gambling, steps should be taken to restrict that access. Independent parental control tools and filtering software can block gambling websites across a household's devices regardless of which browser or account is used.